Virtual Tour
Manufacturing Firm

Company Profile

Mega UK Ltd is a subsidiary of an international company that specialises in the manufacture of electrical components for major global manufacturers. Mega UK, set-up in 1999, employs just under 100 employees. The management team frequently travel to Europe, USA and the Far East.

Business Need

In light of fierce competition from across the globe, the management team conducted a company cost review, with the aim of identifying efficiencies and overall savings.

The review identified substantial growth in Internet usage, particularly in order taking and processing. As a result, a competitive tender was required to find the most cost-effective supplier to support its supply chain and customer management strategy.

Ideally, the company felt that they would benefit from appointing one company that would deliver a complete package - rather than a number of suppliers who offered the services required as individual components.  

eCommerce Solution

Through the competitive tendering process, the IT manager chose a solution for companies that are already benefiting from information technology and are in a phase of rapid expansion.

The package, tailored to meet the specific needs of Mega UK, included:

• Web hosting -enabling the company to host and design a Web site in-house.
• An Application Services Provider (ASP) Virus Scan - to ensure that all inbound and outbound eMails and downloaded Web pages - are scanned for viruses. The Virus Scan feature is also updated 4 times every day with information on any new viruses.
• Financial transactions are now processed much more rapidly using HSBC’s Internet banking services, allowing data to be downloaded into software such as Microsoft Excel for quick analysis and predictions.

Business Benefits

• Improved Supply chain and Customer Relationship Management across many sites – even internationally.
• Reliable Internet access for business-critical order processing.
• Key customers encouraged to place orders on secure Web pages safe in the knowledge that the company could access the order details both quickly and easily.
• Employees are able to access files and information on the company network while away on business.
• Employees are able to access their eMails when they are away from the office - giving them the freedom to work from home as well as when they are travelling on business.
• Enhanced Web site ensures that prospective customers can easily access information on the company and its services.
• Cost savings through in-house Web design and hosting.
• Time savings as a result of significantly reduced download times, from 20 minutes per order down to just over 2 minutes.
• Improved operational efficiency - particularly in relation to the order processing systems.