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Impact on Marketing
Changes to the Mechanics of Business
The force of change brought about by the Internet and eCommerce is sweeping the world of
business, from the cottage industries to the multinationals. This change
presents an opportunity to learn and profit from new ways of working, and a threat that
other suppliers will use eCommerce to gain a competitive advantage to erode your market
share. Doing nothing is not a safe or sensible option!
Before making decisions about how your business can use eCommerce, it is important to take
a look at what is going on outside in the "market". Things that the
business has no control over: external factors such as changes in politics, economic
conditions, law, technology, fashion, demographics, competition, etc., and, of course, the
wants and needs of prospective and current customers.
Under technology fits eCommerce. Therefore, you must consider how the market
has changed with the introduction of eCommerce methods, and the impact it will have on
your business. Indeed, a proven way of increasing the likelihood of business
survival and success is to take a strategic marketing approach; a long term view, which,
based on the marketing environment, looks at the way forward for a business over the next
one to three years.
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